Are you encountering problems when trying to create a connection to Ubisoft? This Uplay Connection Lost Error happens in your Uplay when you suddenly see a notice that states you have lost your connection. In this essay, I would be describing what this issue implies, what causes it, and how you may fix the error.
What is the Ubisoft Lost Connection Error?
This issue happens when a pop-up window with the message “Connection lost” appears. Additionally, it could read “Connection to Ubisoft servers has been lost.” The Ubisoft Connection Error Message is a simple way to indicate that a connection has been established between your device and the Ubisoft servers. The error could be caused by a lost internet connection, an out-of-date browser or Ubisoft application, or even by Ubisoft’s server-side faults.
What ways can I fix the Ubisoft Connection Error?
To overcome the connection error, you’ll need to follow a few troubleshooting steps. To that end, I have seven solutions for you, each of which includes a set of instructions to follow.
Solution 1 – Check Your Proxy Settings and Offline Mode
You need to make sure that the connection problem is not from the connection settings on your PC. To do this, follow these following steps:
Step 1:At the top left corner, click the menu symbol.
Step 2: Navigate to Settings.
Step 3: Select the Network option.
Step 4: Uncheck the option “Always Start Uplay in Offline Mode.”
Step 5: Select the option to Change Proxy Settings.
Solution 2 – Check your System Software & Firmware.
Following that, perform a software and firmware check. This would establish that they are not to blame for the connectivity issue.
Step 1: Verify that your Windows Firewall is up to date. Additionally, check the firmware of your internet router and install any updates that are available.
Step 2: If possible, you can also attempt bypassing the router and connecting directly to your modem.
Step 3: Disable your anti-virus, firewall, and any other apps momentarily. They could be interfering with your network traffic while the game is running.
Note that this is a temporary fix, and any modifications made can be undone by going to the MSCONFIG utility and selecting Normal Startup again.
Solution 3 – Background Applications.
Additionally, you may have troubles as a result of background applications operating on your computer system. You must terminate any running apps.
To complete the task, follow these steps:
Step 1: On your keyboard, simultaneously press the Windows key and the R key.
Step 2: Delete anything that appears on the Open line and type MSCONFIG before pressing the Enter key. This will launch the system configuration utility.
Step 3: Review your starter items list (not your tab labeled Startup). Then, if it is not already selected, select Selective Startup. If you do not see this, check to see if you clicked on General near the top of the window.
Step 4:After selecting your Selective Startup, deselect Load Startup Items.
Step 5: Next, click the Apply & OK option and allow your computer to reboot.
Step 6: At this point, you should disable any application that interacts with your local network.
Try launching the game again. If your game loads up and seems functional, the problem is most likely related to your programs. You may have scheduled it to load with Windows.
Uplay Connection Lost Error
Solution 4– Reset Your Local DNS settings
If the connection issue remains at this point, you may wish to attempt flushing your DNS. You could try resetting the hosts file in Windows.
For users of Windows 10: You must execute the command prompt as an Administrator user due to a few system security permissions.
To flush your DNS, follow these steps:
Step 1:Ascertain that you are on the Windows 10 desktop page.
Step 2: Next, right-click on the start menu and choose Command Prompt (Admin).
Step 3: Type “ipconfig /flushdns” on the command prompt.
Solution 5 – Contact Customer Support
Step 1: If the problem persists after attempting all of the aforementioned alternatives, it is most likely a Ubisoft issue. You might wish to check out their social media pages and customer service accounts. If the issue is with them, you’ll find any pertinent information there.
Step 2: If you are unable to locate any information, it is likely that you should contact Ubisoft Support. Provide a detailed explanation of your problem in your report.
Step 3: Verify your lport forwarding/virtual server configuration. Ascertain that the graphic depicts the Manual (Static) IP address you are using.
However, I believe that with this article you could fix that connection error on your Ubisoft in no time. Remember, if you still can’t it fixed, then you could contact Ubisoft support center. They should be able to fix you up.